privacy policy

By using our services, you provide us with certain personal data. We only store and use the personal data that you have provided to us directly or for which it has been clearly transmitted to us for processing. Your privacy is very important to us. Therefore, we process your personal data with the utmost care and in compliance with the requirements of the General Data Protection Regulation (GDPR). We do not pass on any personal data to third parties without your consent. This privacy policy was last changed on May 24, 2018.

orders

We use the following data to process orders:
• Name and address
• Phone number
• Billing address
• Email address
• Payment details

We have a newsletter to inform interested parties about our products. Your email address will only be added to the list of subscribers with your express consent. Each newsletter contains a link to unsubscribe from our newsletter.

Registration

Certain functions of our services may require prior registration. After you register, we will save your user name and the personal data you provide so that you do not have to enter them again each time you visit our website, to contact you in connection with contract processing, invoicing and payment, and to provide an overview of the products and services you have purchased from us. We will not pass on the data linked to your user name to third parties unless this is necessary for the execution of the contract concluded with you or required by law. If we suspect fraud or misuse of our website, we may transmit personal data to the relevant authorities. To register on our website, we require the following data:
• Name and address
• Email address

COOKIES

To provide you with the best possible service, we may use cookies. Cookies are small text files that can be read by a web server in the domain that placed the cookie on your hard drive. Cookies are used to store your preferences and settings, please read all about them below.

Um Ihnen einen optimalen Service zu bieten, verwenden wir Cookies. Cookies sind kleine Textdateien, die von einem Webserver in der Domain gelesen werden können, die das Cookie auf Ihrer Festplatte abgelegt hat. Cookies werden verwendet, um Ihre Präferenzen und Einstellungen zu speichern. Nachfolgend haben wir alle verschiedenen Cookies aufgelistet, die wir auf unserer Website verwenden.

Nola session

This cookie ensures that you are logged in as a returning customer, that your shopping basket is saved or that you do not have to re-enter your personal data if you do not fill it in correctly the first time.

We do not share your information with third parties.

Abandoned shopping cart

We use the abandoned cart cookie to save your progress through the purchase process and to help you recover your abandoned cart.

We do not share your information with third parties.

Google Analytics

We use Google Analytics to see how you came to our website and how you use it. We use this data to optimize our webshop and give you the best possible experience. Without this cookie, we would miss your data, which means you would have to wait longer for improvements.

Google does not share anonymous data with third parties. privacy policy

Facebook pixel

This cookie tracks which products you have viewed. This allows us to show you relevant product offers on Facebook. Without this cookie, you will miss out on personalized offers.

Facebook does not share any data with third parties. privacy policy

social media buttons

Our website contains social media buttons. These buttons are used by the providers of these services to collect your personal data.

third-party websites

This statement does not apply to third-party websites that are linked to this website. We cannot guarantee that these third parties will handle your personal data securely and carefully. We recommend that you read the privacy statements of these websites before using them.

Security

We take security measures to reduce the misuse and unauthorized access to personal data. We keep statistics on our website that give us access to individual data. However, we only access individual data to the extent necessary for the purposes set out in this statement.

Ihre Rechte

Right of access:
You have the right to request at any time what personal data we have stored about you. Please contact us by email to provide us with your personal data.

Right to portability:
You have the right to request that we transfer the personal data we hold about you to another party of your choosing.

Right to rectification:
You have the right to change or complete the personal information we hold about you. You can do this yourself by logging in and changing your personal information held by us.

Recht auf Löschung:
Sie haben das Recht, alle von uns verarbeiteten personenbezogenen Daten jederzeit zu löschen, außer in den folgenden Situationen
– Sie haben eine laufende Angelegenheit mit dem Kundenservice
– Sie haben eine offene Bestellung, die noch nicht oder teilweise versendet wurde
– Sie haben eine offene Schuld bei uns, unabhängig von der Zahlungsmethode
– Wenn Sie verdächtigt werden oder unsere Dienste innerhalb der letzten vier Jahre missbraucht haben
– If you have made a purchase, we will retain the necessary personal information associated with your transaction for accounting purposes

Your right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data based on our legitimate interest. We will not further process the personal data unless we can demonstrate a legitimate ground for the processing which overrides your interests and rights or based on legal claims.

Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling we carry out for direct marketing purposes.

You can opt out of direct marketing by unsubscribing using the link in the footer of each email.