General Terms and Conditions (GTC)
General Terms and Conditions (Terms and Conditions) the company ARS-ARGENTI GmbH
§ 1 Validity opposite consumers and Definitions of terms
(1) The following general terms and conditions apply to all our Internet shop at www.ars-argenti.com concluded contracts between us, the
ARS-ARGENTI GmbH
Am Eichenwald 1
86356 Neusäß
represent through the Managing Director Denis M. Geyer registered in the commercial register of Augsburg District Court under HRB 39453
and the customer in the version valid at the time the contract is concluded. Any deviating general terms and conditions of the customer will not be recognized unless we expressly agree to their validity in writing.
The products offered in our online shop are aimed exclusively at consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed (Section 13 of the German Civil Code).
§ 2 Come about one contract, storage of the Contract text
(1) The presentation and advertising of the goods in our online shop do not constitute a legally binding contractual offer on our part, but are merely a non-binding invitation to the customer to order goods.
(2) By clicking the “Buy” button in the last step of the ordering process or by clicking the “Pay now” button when using the “PayPal” payment method, the customer submits a binding offer to conclude a contract for the purchase or booking of the goods and/or services displayed in the order overview (offer).
(3) The Order occurs subject to § 6 in following Steps:
1) Selection the desired Goods and Color
2) Add the Goods for the Shopping cart through Click the Buttons "In the shopping cart"
3) Selection further Article or Opinion of the shopping cart
4) Test the Declarations in the Shopping cart and if necessary Carrying out from Changes
5) activity of the Buttons "to Checkout"
6) Registration in the online shop or Express Checkout of the payment service “PayPal” (prior registration required) and entering your login details (email address and password) or entering your contact and delivery address and, if applicable, entering a voucher or discount code
7) Click of the Buttons "Further for the Shipment"
8) Repeat Test or Correction the respective entered Data
9) Selection the Shipping method
10) Click of the Buttons "Further to Payment"
11) Selection of the means of payment and input the required information
12) Binding submission of the order by clicking the button "Buy" or at Choice of the payment service “PayPal” by clicking the button “Pay now”
After checking his details, the customer can and before dem binding Submit the Order by pressing the "Back" button in the Internet browser used or by clicking the button "Change" next to the Contact details and Declarations for the Shipment again access the website on which the customer's details are recorded and correct any input errors or cancel the order process by closing the internet browser.
(4) We will immediately confirm receipt of your order via an automatically generated email ("Confirmation of Receipt"). A valid contract is only concluded upon receipt of the shipping confirmation email (acceptance).
(5) We send the customer the contract text (details of the order), our general terms and conditions, including the voucher and discount conditions and the cancellation policy, if relevant, by email. The customer can also view the General Terms and Conditions at any time at http://www.Ars-Argenti.com/pages/agb . The Order data are out of security reasons not are no longer accessible via the website. If the customer has a customer account, orders will be displayed there.
(6) The customer can place orders in our online shop as a guest or as a registered user. As a registered user, the customer does not have to provide personal data every time, but can register before or during one Order simply with the E-mail address and dem upon registration free elected password in the Customer account register. Alone with the registration There is no obligation to purchase the goods we offer. The access data to the account must be treated confidentially and may not be disclosed to third parties. not passed on become. Information on data processing can be found in our Data protection regulations, the She under following Link https://www.ars-argenti.com/pages/datenschutzerklarung available.
(7) The Conclusion of contract occurs in German Language.
§ 3 Prices, Shipping costs, payment
(1) The prices quoted include statutory VAT and other Price components. Any shipping costs will be added, unless otherwise stated below. Shipping costs are stated in our prices in our online shop. The price including sales tax and applicable shipping costs is also displayed in the order form before the customer submits the order.
(2) Subject to Section 6 of these General Terms and Conditions, the customer has the option of paying via PayPal, credit card (Visa, American Express, MasterCard), Klarna, and Apple Pay via the "Safari" internet browser. The respective terms of use of the payment service apply. Further information about Klarna can be found at the end of the General Terms and Conditions ("Information about Klarna").
§ 4 Delivery
(1) Unless we have stated otherwise in the product description and subject to § 6 of these General Terms and Conditions, occurs the Delivery within from approx. 3 until 7 Working days (Monday to Friday). The delivery period begins on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday, or public holiday at the delivery location, the period ends on the next working day. Orders containing an Advent calendar will be shipped in mid-November of the current year, unless otherwise stated.
(2) Express shipping: Parcels placed before 2 p.m. on a working day are usually delivered within 24 hours within Germany. Orders placed before 2 p.m. on a Friday are delivered the following Monday.
(3) The risk of accidental loss and accidental deterioration of the sold item shall only pass to the customer upon delivery of the item to the customer or upon default of acceptance by the customer, provided that the customer is a consumer.
(4) If there are delivery difficulties when ordering or if a product is no longer available when ordering, we will inform you dem Customers immediately with and see from the assumption away. We become we will immediately refund to the customer any amounts that he may have already paid to us for the unavailable products.
(5) If we are unable to deliver a shipment, we will hold the shipment in our warehouse for up to 10 days In this case, a message will be left with the customer, which will tell them where their order is and how they can receive it. If the customer does not contact us within a period set by us to arrange delivery, we are entitled to withdraw from the contract. We will the paid Purchase price as soon as possible refund, at latest within from 14 days from the date of the withdrawal notice. In such cases, we are entitled to charge the customer to invoice all shipping costs and other costs resulting from the termination of the contract as damages.
§ 5 Retention of title and ban the Resale
(1) We keep us the Property to the Goods until to complete pay of the Purchase price before.
(2) The customer agrees to use the products exclusively for private purposes. Any commercial resale of the purchased products is prohibited.
(1) Partially deviating from Section 2 (3) of these General Terms and Conditions, orders in our online shop are placed in the following steps:
1) Selection the desired Spot color
2) Add the Goods for the Shopping cart through Click the Buttons "In the shopping cart"
3) Test the Declarations in the Shopping cart and if necessary Carrying out from Changes
4) activity of the Buttons "to Checkout"
5) input the Contact- and Delivery address and if necessary input one discount codes
6) Click of the Buttons "Further"
7) Repeat Test or Correction the respective entered Data
8) Selection of the means of payment and input the required information
9) Binding Dispatch the Order through Click of the Buttons "Buy" or
"payable order"
(2) The Spot color becomes from the Customers at the Order selected and can retrospectively until
28th of the current month for the following month in the customer account or via customer service.
We select the specific jewelry and/or accessories for each month. The jewelry and/or accessories are available in one size only. Exchanges, particularly for reasons of size, color, or shape (fit), are not possible. A preview of the jewelry for the following month is available on our website.
(3) The monthly price for The subscription includes VAT and shipping costs.
Payment methods are Paypal and Credit card. Vouchers can not redeemed become.
During the term of the subscription, the customer authorizes us to debit the monthly amount for the current month in accordance with the Payment method. The monthly debit is on 2. one every month. The first Debit occurs immediately after the subscription is completed.
If we are unable to debit the monthly amount, no jewelry and/or accessories will be delivered. If further attempts to debit the monthly amount fail and a payment deadline set by us expires, we reserve the right to cancel the subscription. In such cases, we are entitled to charge the customer for all costs resulting from the termination of the contract as damages
To change the payment method, the customer must cancel and re-subscribe.
(4) Notwithstanding Section 4 of these General Terms and Conditions, delivery will take place within 3 to 7 business days after the monthly amount has been debited. The customer will receive a shipping confirmation and a tracking number.
The the change the Shipping address is in the Customer account or above the Customer service possible.
If we are unable to deliver a shipment, we will, after the expiry of the 10 days, to those the delivery is deposited, try to contact the customer again. If the customer does not us within one further from us set Deadline not in Connection set, to one Delivery to agree, we are entitled the subscription to quit. One refund of the already The amount paid will be refunded within 14 days of the termination at the latest. In such cases, we are entitled to charge the customer for all shipping costs and other costs resulting from the termination of the contract.
(5) Customers have the option to pause their subscription during the current month for the following month. The corresponding settings must be made in the customer account or through customer service by the 28th of the current month. Multiple pauses are possible, but only for the following month.
When you activate the pause, the debit and delivery will be suspended for the next month. The month after next, the Debit and delivery.
(6) The subscription can be renewed until 28. of the ongoing Month with Effect away dem following month can be canceled via our website, in the customer account, or via customer service. After cancellation, the customer has the option of reactivating the subscription for the following month in their customer account or via customer service.
We can subscription until for the third working day one Month for the Sequence of the next Monthly notice in writing (e.g. by email).
(7) Customers with an active subscription (ongoing or paused) have access to the pre-sale for particular Sales promotions. All information to the respective Pre-sales,
Invitations and shortly before the pre-sale the password for registration in our Customers receive information about the online shop via email.
An active subscription (ongoing or paused) also entitles customers to participate in certain competitions that we organize at our sole discretion. The respective terms and conditions apply.
Finally, customers with an active subscription (current or paused) will receive discount codes to claim a price reduction on designated items or to purchase a free item, which we grant at our sole discretion. Our discount terms and conditions and the additional terms and conditions applicable to the respective discount campaign apply.
This does not constitute a claim to the conduct of pre-sales, competitions or the issuance of discount codes.
§ 7 Right of withdrawal
(1) If the customer is a consumer, he or she is entitled to a statutory right of withdrawal in accordance with the following cancellation policy.
Right of withdrawal
She have the Right, within fourteen (14) days without Information from Found this Contract to revoke.
The withdrawal period shall be fourteen (14) days from the day on which She or a from Them a third party other than the carrier has or has taken possession of the goods.
To Her Right of withdrawal to exercise, must She us
ARS-ARGENTI GmbH
Am Eichenwald 1
86356 Neusäß
Phone: +49(0)821-90589238
E-mail: shop@ars-argenti.com
by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision, this Contract to revoke, inform. She can for that the You may use the attached model withdrawal form, although this is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
Consequences of revocation
If you withdraw from this contract, we shall reimburse you all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day
on which we received notification of your cancellation of this contract For this refund, we will use the same means of payment that you used for the original transaction used have, it be because, with Them became expressly something other agreed; Under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until She the have provided evidence that you have returned the goods, whichever is the earlier time is.
You must return the goods promptly and in any event no later than fourteen days away dem The goods must be returned or handed over to us within the first fourteen days of your notification of cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
She carry the immediate Cost the Return the Were.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
The right of withdrawal does not apply to contracts for the delivery of goods which are not prefabricated and for whose production an individual selection or determination by the buyer relevant or which are clearly tailored to the personal needs of the buyer, as well as in the case of contracts for the Delivery sealed Were, the out of Found of the Health protection or hygiene reasons are not suitable for return if their seal is removed after delivery became.
End the Cancellation policy Sample cancellation form:
(If you wish to cancel the contract, please fill out this form and send (Return it.)
To
ARS-ARGENTI GmbH
Am Eichenwald 1
D-86356 Neusäß
Phone: +49(0)821-90589238
Email: service@ars-argenti.com
● I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
● Ordered on (*)/receive on (*)
● name of the Consumer(s)
● Address of the Consumer(s)
● Signature of the Consumer(s) (only at notice on Paper)
● Date
(*) Inapplicable cancel.
(4) Orders for ARS-ARGENTI sets, advent calendars, influencer boxes, ARS-ARGENTI fashion boxes and jewelry sets can only be canceled in their entirety become and are returned in their entirety. A complete refund occurs only then, if the order has been returned in full. Warranty claims regarding individual items remain unaffected. Therefore, if a product is missing or individual items are defective, this must be reported to customer service.
§ 8 Volunteer Right of return until to 30 days after Receipt of goods
(1) Without prejudice to the statutory right of withdrawal, the customer is granted a voluntary right of return within 30 days of receipt of the goods in accordance with the following provisions. This right of return allows the customer to withdraw from the contract without giving reasons, even after the expiration of the 14-day withdrawal period (see withdrawal policy above), by returning the goods to us within 30 days of receipt (the period begins on the day after receipt of the goods).
(2) The voluntary right of return applies exclusively to new and unworn goods. Articles that have already been worn or washed cannot be returned. The items are in its complete original packaging. Any original label must be must be present. If these requirements are not met, the return may be refused.
(3) The voluntary right of return does not apply to the purchase of gift vouchers, Advent calendars and items for which something else is expressly stated. certainly is, as well as for goods for which the statutory right of withdrawal is excluded (see cancellation policy above).
(4) The customer is responsible for the return shipping costs. The delivery note included in the shipment is not a return label. The completed delivery note must be enclosed with the return for processing. If a delivery note is missing, a piece of paper must be provided with the name, order number, and, if applicable, the reason for the return.
(5) Multiple orders can be shipped together, but the jewelry must be returned in its original packaging and all delivery notes or documents specified in paragraph (4). ARS-ARGENTI Surprise Boxes, Influencer Boxes, ARS-ARGENTI Fashion Boxes, and jewelry sets must be returned in their entirety.
(6) Upon receipt of the returned goods, no separate Confirmation of receipt. As soon as The customer will receive a notification once the return has been processed. Processing time is typically 10 days, but may be longer during major sales.
(7) Refunds will be made to the account used for payment. When paying via PayPal, credit card, or Apple Pay, the refund will be made to the associated PayPal or credit card account. When purchasing using a gift card, a digital gift card will be issued for the corresponding amount. issued. information to refund at payment with Klarna are at the end of the Terms and Conditions (“Information about Klarna”).
(8) Until the expiration of the statutory right of withdrawal period, only the statutory conditions listed therein apply. The voluntary right of return does not limit the statutory warranty rights.
Warranty
The statutory warranty regulations apply, provided below nothing other is intended.
§ 10 Limitation of liability
(1) We liable dem Customers opposite in all cases contractual and non-contractual Liability in the event of intent or gross negligence, in accordance with the statutory provisions, for damages or reimbursement of wasted expenses.
(2) In other cases we are liable – as far as in Paragraph 3 not deviating regulated – only at Breach of a contractual obligation, the fulfillment of which the proper Implementation of the contract at all made possible and on whose compliance you as a customer can regularly rely (so-called cardinal obligation), and limited on the Substitute of the predictable and typical damage. In all other cases, our liability is subject to the provisions in Paragraph 3 is excluded.
(3) Our liability for damages resulting from injury to life, body or health and after dem Product Liability Act remains from the above Limitations of liability and
-exclusions untouched.
§ 11 Customer service
Our Customer service for Questions, Complaints and Complaints stands Them working days Monday - Friday 8:00 - 16:30 at
Phone: +49(0)821-90589238
Email: service@ars-argenti.com
available.
§ 12 Final provisions
(1) Contracts between us and the customer shall be governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. The statutory provisions restricting the choice of law and the applicability of mandatory provisions, in particular those of the state in which the customer, as a consumer, has his habitual residence, shall apply. residence remain unaffected.
(2) Should individual provisions of these General Terms and Conditions be invalid, void, or incomplete, the validity of the remaining provisions shall remain unaffected. The parties shall – if necessary, in due form – replace the invalid or void provision with a provision or fill the contractual gap with a provision that most closely achieves the economic purpose pursued by them. If the invalidity or voidness of a provision is based on a measure of performance or time (deadline or date), a legally permissible measure shall replace the invalid or void provision. Information about Klarna:
In cooperation with Klarna AWAY (publ), Sveavägen 46, 111 34 Stockholm, Sweden, offer we We offer the following payment options. Payment is made to Klarna:
Invoice: At the purchase on The invoice with Klarna receive She always first the goods and you always have a payment period of 14 days. The invoice terms can be found here.
Installment purchase: With dem Financing service from Klarna can She Your Shopping flexible in monthly Guess from at least 1/24 of the Total amount (at least however 6.95 EUR) or pay under the conditions otherwise stated in the checkout. Further information on installment purchases, including the General Terms and Conditions
Terms and conditions and the European standard information for consumer credit can be found here.
Further information and Klarna's terms of use can be found here. General information about Klarna can be found here. Your personal data will be treated by Klarna in accordance with applicable data protection regulations and as stated in Klarna's privacy policy.
Klarna Data protection notice:
If you choose Klarna’s payment services, please we She to Her Consent that we transmit the data necessary for processing the payment and an identity and credit check to Klarna may. In Germany can for the Identity and Credit check The credit reporting agencies listed in Klarna's privacy policy are used. You can revoke your consent to this use of personal data at any time.















